Unlocking the mysteries of motivation

Many of us are counting down the hours to winter break, and I'm sure many of us will use the downtime to think about our goals for the new year and the vision for our life in 2016. I'm excited to share with you a guest post I wrote for UT's Human Dimensions of Organizations... Continue Reading →

How to create a manifesto for your solution

Do you remember the 1996 film in which Tom Cruise's character Jerry Maguire has an epiphany about his job and industry and decides to express a new, contrarian view in a mission statement? Blogs didn't exist yet, so he proceeds to Kinko's to have the mission statement printed and bound with a "Catcher in the Rye"-like cover.... Continue Reading →

Creativity as competitive advantage – Part 2

This post is Part 2 of an exploration on creativity in the workplace, inspired after reading Josh Linkner's terrific book Disciplined Dreaming. I encourage my readers to pick up or download this book. As I did in the previous post on this topic, for now I am skipping the first four steps in Linkner's process... Continue Reading →

American Airlines’ New Logo

First, full disclosure:  I am 8,143 miles away from achieving Platinum for life (FOR LIFE) frequent flyer status on American Airlines.  That means I've flown almost 2 million miles with the airline since 1995.  I've been a loyal customer despite luggage loss, two emergency landings, countless non-weather-related delays, and rude flight attendants.  American has delighted... Continue Reading →

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